Impostor syndrome may masquerade as humbleness which is a refreshing change from those with an inflated sense of importance. But not owning your expertise can damage the individual and impact those with whom they interact.

When's a question not a question? When the asker isn't interested in the answer.

At the start of my career, I noticed a recurring pattern—the mid-point of any workshop, project or change was a real sh** show. Students...

Sometimes it pays to be cautious as we learn through experience. Other times we need to step it up and get more bold.

Sometimes we have to dodge around poop on the path, literally and figuratively.

Anxiety runs rampant in our society for both adults and children. Here are some practical tools.

The best communicators are clear about the purpose of a conversation--and it's not just the topic, it's the needs being met.

Sometimes one more piece of unsolicited advice can send you over the edge. But how often do we do that to others?

Exasperated by someone who is always late? Here are some insights and tips.

It's maddening to try to communicate with someone who has already decided what you have to say.

Have you ever found out after you've completed something that you saw it all wrong? It's a matter of perspective.

Is the supposed reason for the call the real point? When we talk, we're often asking for more than we express clearly.

We’d been at it for an hour when I, for the second time, handed the banker a document I’d received in the mail. She gave it a more...

The adjoining conference rooms opened into one weird L shape. Seating was available but not one of the thirty people took a chair; they...

Signing bonuses, work from home options, pay competition, and leaping to the next job with a higher salary—nice work if you can get it!...

It’s been three and a half years since the pandemic threw everything sideways. The many and varied consequences of the shut downs,...

I’ve been pondering the question of whether the person who proceeds gamely forward without deep knowledge or experience is an irritant or...

I wasn’t planning on buying a new car that day yet I thought I’d look while the trade-in value for my old car was high. I’d had a decent...

Recently, I naively got into more than I’d bargained for. I didn’t know as much as I probably should’ve so I stumbled gamely forward...

The plane was still boarding when a man in an airlines uniform stopped to talk with the passenger ahead of me. “I know that guy,” he...