When's a question not a question? When the asker isn't interested in the answer.

At the start of my career, I noticed a recurring pattern—the mid-point of any workshop, project or change was a real sh** show. Students...

Do we speak up or not when we see an inevitable failure ahead? It depends.

We've all had second thoughts that we chose to ignore because we were in a rush. Sometimes you have to pay for your decision.

Ever have someone's tone of voice prompt a snitty response before your mind can register what just happened? There is something you can do about it.

How do you limit yourself? Do you avoid because of anxiety or do you have a reluctance to ask for help when you need it? Or both?

Sometimes it pays to be cautious as we learn through experience. Other times we need to step it up and get more bold.

If you don't do some planning, that big probably project isn't going to be quality work or on time.

Sometimes we have to dodge around poop on the path, literally and figuratively.

Anxiety runs rampant in our society for both adults and children. Here are some practical tools.

We're actually wired to be generous and that's a good thing for all of us!

The best communicators are clear about the purpose of a conversation--and it's not just the topic, it's the needs being met.

Sometimes one more piece of unsolicited advice can send you over the edge. But how often do we do that to others?

A group had complained to me about their boss who promised clients deadlines her team had to meet. They were clueless about how she came...

Exasperated by someone who is always late? Here are some insights and tips.

A bad encounter with someone can leave you with lingering emotions that they may not share.

It's maddening to try to communicate with someone who has already decided what you have to say.

How do you put someone at ease? Small talk can help you through awkward situations. But there are topics to be wary of these days.

We've all done it--made a mistake we wish we could walk back but don't know how or if we can.

Have you ever found out after you've completed something that you saw it all wrong? It's a matter of perspective.