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For over forty years, Louise Carnachan has worked as a trainer and organization development consultant helping thousands of leaders and staff members achieve interpersonal success with challenging work relationships. She has worked in manufacturing, education, healthcare, and scientific organizations. As a consultant, her clients have included Head Start programs, PNW Fertility, Bastyr University and Clinic, VA Puget Sound Health Care, a variety of Washington State departments, Boeing, McDonalds Corporation, Starbucks, University of Washington Medical Center, and the Port of Seattle. She is former adjunct faculty at Seattle Pacific University and Seattle Community College and taught a course for the University of Washington’s MBA program. Currently, she is a semi-retired coach for leadership clients and pens a workplace advice blog on her website (with debatable input from her feline office mates). She lives in a suburb of Portland, Oregon and enjoys Powell’s Books, coastal beach towns, and her local library, where she can most often be found browsing the mystery section.